Independent Circuit Monitoring
Via the VXSuite software platform we provide tools to improve any company’s UC experience. VXSuite integrates with any communications ecosystem to deliver meaningful information to management:
Quality of Service
Free Circuit Monitoring of DIA Circuits Purchased through Persimmon Connections
Complimentary Circuit Monitoring is provided for all DIA circuits that you source through Persimmon Telecommunications. When trouble develops on your circuit we provide an option to have a Email sent to you or the ID of your choice. You may be notified of a problem before you notice it in the service itself.
We use "Ping" and "TraceRoute" to collect circuit information including packet loss and latency data. For each of your circuits, we use two data centers to access your IP address: one on the east coast and one on the west coast. This way we see past issues on one of the two paths. This info is available to you via a user friendly dashboard and, if desired, a monthly Emailed report. For additional details, see Persimmon Telecommunications Circuit Monitoring or contact us.