Voice Lines can be POTS, VoIP, Hosted PBX, Converged Voice T1 or PRI, SIP Trunking, or UCaaS Lines

Persimmon Telecommunications facilitates your choice of an optimal Phone Service or Voice Plan that satisfies your situation at the best price. For options in a specific category, you can go to POTS optionsVoIP options or to Voice T1 and PRI quotes.

Organizations normally find it beneficial to use VoIP or Hosted PBX instead of POTS (Plain Old Telephone Service). Hosted Voice aka Hosted PBX Service, especially for enterprises, is evolving into UCaaS (Unified Communications as a Service) which includes communication services such as voice, chat, video, videoconferencing and/or presence in a single platform.  For more info, see Intro to VoIP or contact us for an evaluation of the best voice service for your requirements. For an example of a typical Hosted Voice offering, see Comcast Business VoiceEdge (BVE).

Typically offices with more than 4 phone lines have found that a very cost effective solution is an Integrated T1, bundled cable, or converged service. Converged is a newer term conveying that voice service is being delivered on the same circuit as data serrvice and is often used when the circuit is an ethernet cicuit. Converged service shares bandwidth between phone service and internet or network access. Nowadays, most converged services use DBA (Dynamically Bandwidth Allocation). DBA allocates all bandwidth for internet access except when one or more phone lines is off hook, at which time the relatively small amount of bandwidth needed for each voice line off hook is reserved for voice. To see converged options for your location, go to the T1 Real-Time Line Service Quote site and choose "Integrated (Bundled Data/Voice)" on the drop down menu or, for bundled cable service, at the same site, choose "Business Cable". Depending on the provider, the voice portion of a converged service might be available as one or more voice T1s, PRIs and/or as analog lines. Some providers also provide fractional voice T1s or PRIs.

For locations with more than 8 phone lines especially with significant long distance or toll free charges, a dedicated Voice T1 or PRI service, either as a standalone service or more likely as a converged service, may be the best solution. Details are  location dependent based on the plans offerred in that area by the carriers that serve the location. A full Voice T1 includes 24 voice lines. A PRI is a Voice T1 with one of the lines used for control and other information leaving 23 lines for voice; if CallerID is desired, you want a PRI rather than just a voice T1 service. Typically, calling rates are much lower on a voice T1 or PRI than on POTS.

Two flavors of Voice T1s and PRIs are local or long distance. Local versions allow free incoming calls via DIDs (Direct Inward Dialing) numbers. Long Distance versions have very attractive long distance rates for outgoing service and incoming toll free calls. Long Distance T1s and PRIs, not having DIDs, are not designed for incoming local calls. All outgoing calls, even calls to local numbers, are chargeable long distance calls 

Organizations with high long distance bills, or who desire local numbers around the globe (DIDs from different locations), often find SIP to be the best voice solution. Contact us to learn more about SIP Origination and SIP Termination options.

Price Quotes for Hosted Voice, standalone and converged Local and Long Distance Voice T1s and PRIs can be obtained at T1Guy.com.